Sarovar Hotel

In simple words, I would not recommend and stay at the place ever again. I would not even give it 1 star, if I have the opportunity. Check in :- It was a hassle to check in even if we had a booking confirmed a month ago. For those, who book online, a word of advice, the receptionists would not accept the booking unless you fight with them. It happened with me and others who came along to check in. I had booked and paid in advance via GoIbibo a month in advance only to hear at the reception that they are not accepting online bookings. Check in time may vary from an hour to few hours irrespective of when you come to the hotel. We tried checking in around 9 pm where in the rooms should have been available after 12 pm the same day, as per the booking. We could only check after 10 pm after confronting many times. There were others waiting to check in for more than 3 hours. Count on your luck if you happened to be here. Rooms : We booked a double and a Deluxe rooms. Both are same and spacious. TVs didn't work in both the rooms (We were not the first to raise the complaint. Even intercom was disconnected in one of the rooms. The only answer I heard when I brought it up with them is "The lines are disconnected", if they answer at all. So all in all, neither the telecom nor the TVs were fixed during our stay of 2 days. There is no hot water. Having stayed in winter (Dec 28th - 30th), we literally had to beg for hot water for the service guy to show up with a bucket of hot water in the morning. Terrible Service. Food :- We only tried dinner once, hesitantly. Below average and very expensive. There are better places to eat as soon as we step out of the hotel. Even the roadside bandis, are a better option. Services : Terrible. Lift is too small and old for such a big hotel. The staff is not very responsive. The room service only showed up by 11 am, about the time we would leave the hotel to sight seeing. When requested to clean in the evening, nobody turned up. So, no room service for two days. Insanely unprofessional staff and services. I'm glad I checked out of it and would never see again. Suggestion : Don't ever try this again even if it is the last one available, if you want to avoid the above experience. It will steal your peace of mind. If you already booked, all the best. Location : 3 Stars Rooms : 2 Stars Check in Experience : 0 Stars Cleanliness : 1 Star Staff's behavior : 0 Star Maintenance : 1 Star Thanks for reading.

A/c not working properly.... Good for 50 to 70 members.....

I stayed at this hotel with my family... Worst experience ever... Flush not working, Shower not working, no amenities given. Pathetic. When we asked to change the room they said adjust for a day after taking the payment in advance. The reason for not changing the room was that no cleaning person was there to clean other rooms... In the middle of the day... To be honest I didn't even see anyone in my 2 night stay. We had an early morning check in so they were calling and knocking on our door since 5 am next morning for advance payment for the day. It was so horrible that we had to leave the hotel early even after paying in advance. They will charge you so much for the worst service. I would never recommend this hotel to anybody.

This was one of the worst hotel stays I’ve ever had. From check-in to check-out, everything was a mess. The room was unhygienic, there was no hot water, and the staff behaved like they didn’t care at all. Totally ruined my trip. I do NOT recommend this hotel to anyone.

Staff behaviour was very vulgar, and rooms are not clean, washroom was very unheigenic, and a bad foul smell complete night. We have stayed one night with 3 members, where extra bed was added in the bill, they asked to wait till night to provide, till overnight bed was not shared, we asked to share the refund of amount which paid for bed. During the discussion of refund, they started vulgar language and denied to it and mentioned the irrelevant comments