Open Arms Pet Hostel

Open Arms Pet Hostel is a trusted pet shop serving pet owners in Dumas, Surat, Maharashtra. With a rating of 4.5★ from 313 verified customer reviews, they have established a strong reputation for quality service and genuine care for animals. They specialise in pet food, accessories, toys, offering tailored solutions for the unique needs of pets and their owners. Their services include premium pet food, accessories, toys, health supplements, grooming products, and essential pet care supplies.

A reliable local pet shop is a pet parent's most valuable resource. Quality nutrition, appropriate accessories, and expert advice from knowledgeable staff make all the difference to your pet's day-to-day wellbeing.

I recently left my pet Ghost at Open Arms Pet Hostel while I was out of town, and I couldn’t be happier with the experience! 🐾 From the moment we arrived, the staff made Ghost feel right at home. They were warm, caring, and truly treated him like family. I received regular updates and photos, which gave me complete peace of mind knowing he was happy, comfortable, and well taken care of.

I’ve left my dog at Open Arms several times now (about 2–4 visits) and every single time has been smooth and stress-free. The staff is super kind and welcoming, and they treat the dogs like their own. My dog settles in quickly and always comes back happy and well-cared for The place feels safe, clean, and very homely Definitely a spot I trust and will keep coming back to!”

This place is an absolute gem for anyone looking for reliable and caring pet boarding. My dog seems happy, active, and clearly well-looked-after. They provide regular updates and shares videos on how your pet is doing. Mr. Ajay is incredible—he truly understands how to handle pets with patience, skill, and genuine affection. I felt completely at ease knowing my dog was in such capable hands. Highly recommended! 🐾✨

I have always trusted Open Arms with my pets. I had kept my late pet with them earlier he was a senior dog and the way they managed him with care, patience, and dignity built a deep bond of trust for me with the entire Open Arms team. Handling senior dogs and dogs with different temperaments takes immense patience, compassion, and understanding. The staff at Open Arms truly excels at this. They are loving, calm, and genuinely invested in the well-being of every dog under their care. Managing multiple dogs with different needs is not easy, but they do it beautifully. Hats off to the entire team. Recently, I kept my new pet with Open Arms for a week, and once again, they exceeded my expectations. My pet gelled up so well with everyone there, and when I came back, I found him just the way I had left him in fact, even happier, calmer, and more playful. That speaks volumes about the environment, care, and emotional safety they provide. I am deeply grateful to Open Arms and the wonderful people behind it. It is not just a shelter; it is my most trusted place for my child. Thank you for the love, compassion, and reassurance you give to both pets and pet parents.

Thank you Open Arms -Mr Chinmay to support us in keeping our Pet in a safe and freindly environment. I would like to special thank Dilip bhai who is taking care of our Pug Rexy like his own🙂 i have visited thrice and always have been welcoming nature. I know our Rexy is in Safe hands 😇 thank you Open Arms once again👍👍