Iswarya Residency

I had booked in March 2025 one room in this hotel for 26 to 28 April through a travel site. The booking was confirmed by the hotel. On 25 April I just wanted to reconfirm the booking before the travel on 26. The Hotel staff then informed me that my booking has been cancelled as Federal Bank has booked the whole hotel for these days. The hotel however didn't bother to inform me of the cancellation. How can the hotel cancel my confirmed booking to accommodate people who booked later than me that too without informing me. Just because the whole hotel has been sought to be booked by some bank they Cannot cancel my booking. They should have given only the remaining rooms to the bank. The Federal Bank also erred in getting the room booked for me in their name. Unreliable hotel as far I am concerned. Will never book there in future and will discourage others.

Rooms are ok. But maintenance can be better. When we reached the floor at 6am, it was pitch dark and they couldn't even switch on at least 1 corridor light. Bathroom had one light only at a corner and didn't light up the entire place. Not comfortable.

Very beautiful hotel, spacious room, very clean, staff are very polite and professional, having good services, room well maintained with good furnitures.. Restaurant service also good by reconfirming the order what we give, they show professionalism.. Very safe for ladies.. I stayed here alone with my kids and trustworthy behavior from staffs. I highly recommend this hotel to all. I will come again for sure.. 👌🏻

Hope they get ample soda openers so the residents can drink soda one after the other at the residents leisure and don't have to call room service and wait for them

Stayed at Iswarya Residency, Kottayam. The rooms were average. Disappointed with the dining as there was no buffet—only one dosa per person was served. Also, for a booking of three people, no extra bed was provided, which was inconvenient.