The Grand ambassador

The service here is extremely slow and poorly managed. It takes a long time to get seated, placing the order itself requires a lot of waiting, and the food is served after an unreasonably long delay. The overall experience feels disorganized, with no clear communication from the staff regarding waiting time. This place may only be suitable if you are completely free and not in a hurry at all. Unfortunately, the food quality is just average and does not justify the excessive waiting time. Nearly one and half hours were wasted, which made the experience quite disappointing.

I would like to express my appreciation for the exceptional service provided by Sanish during my visit to the restaurant. He was courteous, attentive, and demonstrated great professionalism. Sanish ensured that all our needs were met promptly and made our dining experience truly pleasant. His positive attitude and attention to detail reflect very well on the restaurant’s standards of service.

I stayed at Grand Ambassador, Kottayam for an official visit, and it was an excellent experience. The rooms were clean, comfortable, and well-maintained. The staff was courteous and always ready to assist with a smile. The food was delicious, and the service was prompt throughout my stay. Overall, everything was well-organized and professional, making it a pleasant and hassle-free experience. Highly recommended for both business and personal stays.

Grand Ambassador Hotel, Kottayam – Highly Recommended We had a wonderful stay at the Grand Ambassador Hotel. The rooms were spacious, clean, and very comfortable. A special mention to Bincy and Divya at the reception, who were exceptionally helpful and went out of their way to guide us with directions and arrange transportation. We did have a small mishap with our daughter’s dress being damaged by the laundry, but Jobin handled the situation with remarkable professionalism and ensured it was resolved smoothly. Overall, it was a memorable experience, and we truly appreciated the warm hospitality. Would gladly recommend this hotel to anyone visiting Kottayam.

Had a pleasant stay at Hotel Grand Ambassador, Kottayam. The rooms are well maintained, clean, and comfortable. The staff service deserves a special mention—courteous, responsive, and always ready to help. The overall ambience of the hotel is calm and welcoming, making it suitable for both business and family stays. Parking facilities are available, which is a big convenience. An added advantage is the presence of an EV charging facility, which is quite thoughtful and useful for electric vehicle owners. Overall, a good hotel with quality service and modern amenities.