The Paw Story

Don't visit if you love your pet , they are only money sucker. As an Indie cat parent, first time I visited this place for my 6 months cat but the experience was the worst I had my cat has died today. When the doctor checked my cat he prescribed that we have to give him saline for 5 Days continuously. Before giving saline my cat was Ok he was not aggressive towards me but after giving saline for 2 days his body became very weak suddenly today he started having seizure attack and died. I am in regret that why did I chose the paw story for my cat.

I wish I could share a more positive experience, but my recent visit to THE PAW STORY was heartbreaking. We brought our beloved cat in, hoping for expert care, only to leave with a devastating loss. From the moment we arrived, the atmosphere felt off. The staff seemed overwhelmed and, regrettably, unprofessional. We witnessed several interactions that left us feeling uneasy, and it became apparent that there was a troubling lack of communication among team members. Sadly, the treatment recommended for our kitty proved to be misguided, and despite our trust in their expertise, it led us down a tragic path. I can't shake this heavy feeling—wondering if the course of action could have been different with a more attentive and compassionate team. While I understand that veterinary medicine can be unpredictable, it's the manner in which we were treated, both emotionally and with our delicate situation, that compounds our sorrow. It’s vital for any clinic not only to have knowledge but to exhibit kindness and clarity; unfortunately, we found a glaring absence in both. This has not only traumatized our family but has also shaken our faith in the care provided by THE PAW STORY. I hope our experience serves as a reminder that every animal deserves compassionate and expert care, especially in their most vulnerable moments. Please, if you value your pet as much as we did, consider seeking treatment where you feel confident your furry family member will receive the best—and tenderest—care.

A one stop solution for everything relating to your pets. From pet food, clothing, toys, utensils, medication to creche, swimming pool, vet, ICU services, they have everything. Overall I think they are doing a wonderful job by taking care of the pets and also stray dogs.

The Paw Story Kolkata is truly one of the most impressive pet care spaces I’ve experienced. Their product range is wide, well-curated, and clearly chosen with pet health and comfort in mind. You can tell quality is never compromised, and the pricing is very fair for what they offer. What really stands out is their hygiene and cleanliness. From the store to the boarding areas, everything is extremely well maintained, which gives huge peace of mind to any pet parent. Their dog boarding facility is excellent, and the swimming pool for pets is a big highlight. It’s safe, clean, and thoughtfully designed, making it a great experience for dogs who enjoy activity and water play. Most heart-touching part is their daily feeding initiative for stray dogs. It’s not just a business here, there’s real compassion. The care and consistency they show towards stray dogs deserve genuine respect. Overall, The Paw Story is a perfect mix of quality, care, ethics, and professionalism. Highly recommended for anyone who truly loves their pets and wants the best for them

I can’t say enough great things about The Paw Story! From the moment we walked in, the staff made both me and my dog feel completely at ease. They were gentle, professional, and clearly passionate about what they do. My pup came out looking fantastic—clean, well-trimmed, and happy as ever! What I appreciated most was the attention to detail and how they took the time to listen to what I wanted. They even gave me some helpful tips for at-home care. The facility was clean and welcoming, and appointments ran right on time. If you're looking for a groomer who truly cares about your pet’s comfort and well-being, this is the place. We’ll definitely be coming back.